Jun 29
    Two random events occurred that led to an interesting discovery. The local phone directory company distributed the newest version of their big, thick books that I rarely ever use or even think of. At around the same time, I needed to re-key a lock in our offices and stopped by our neighborhood locksmith.

    You might wonder what these two random events had in common. Well, while I was waiting for the new keys, the locksmith started to complain about the new phone books.

Our local locksmith is the only one in the neighborhood, or for that matter within a mile or two of our offices. Yet, he was telling me that the new phone book listed between 30 and 40 locksmiths in the neighborhood.

He took out the new business directory and had marked all of the listings in the neighborhood. There were dozens. They all had similar phone numbers but all had different names. Some were names of businesses while others were personal names.

He went on to explain that he had heard that people were listing themselves as locksmiths but were not licensed (as they have to be where I live), and he had heard of people

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